1. Overview
Marek Sawing & Drilling, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect personal information when sending SMS/MMS as part of our communications. Our SMS campaigns are registered and monitored through The Campaign Registry (TCR) in compliance with U.S. A2P 10DLC regulations. This policy applies to all recipients of SMS/MMS communications from us (customers, vendors/ subcontractors, employees, and field staff).
2. Why We Use SMS Messaging
We use SMS/MMS to confirm job schedules and updates, send urgent project site changes or safety alerts, remind clients of appointments or invoices, and provide time-sensitive updates related to construction operations. All messaging is opt-in, and we respect your communication preferences at all times.
3. Information We Collect
- Contact Information: name, mobile number, company affiliation (if applicable), project identifiers (e.g., job number, site location).
- Message Metadata (TCR): timestamps, delivery status, opt-in/opt-out logs, carrier/campaign registration data, and keywords used to join/interact with campaigns.
- Message Content: we generally do not store full content unless needed for service quality assurance, legal/compliance purposes, or audit logs (e.g., vendor/employee communications).
4. How We Use This Information
We use your data to register messaging campaigns with TCR, ensure CTIA and carrier compliance, send project-related updates, track delivery/response and opt-out compliance, and prevent unauthorized or fraudulent communications. We do not use your number for marketing unrelated to your construction services.
5. Sharing of Information
We may share limited information with messaging providers (e.g., Twilio/RingCentral) for SMS delivery; The Campaign Registry (TCR) and mobile carriers for compliance and routing; internal staff/subcontractors when needed for project communication; and government or regulatory authorities if legally required. SMS opt-in/consent is not shared with affiliates or used for third-party SMS marketing. We do not sell or rent your contact information.
6. Your Messaging Rights
- Receive SMS/MMS only if you have explicitly opted in.
- Opt out anytime by replying STOP.
- Reply HELP for more information about who we are and how to contact us.
- Request access, correction, or deletion of your contact information at any time.
7. Data Retention
We retain message metadata (delivery logs and opt-in status) for 12–24 months as required by TCR and carrier policies. If message content is stored, it is retained only as long as necessary for legal, audit, or operational reasons.
8. Data Security
We implement safeguards including restricted access to message platforms, secure storage of opt-in records, audit logs, and internal training for message handling.
9. Compliance Frameworks
This policy complies with TCR, CTIA Messaging Principles, TCPA, and relevant state laws. If you are in California or another state with data rights laws (e.g., CCPA/CPRA), you may have additional rights.
10. Questions or Concerns
P.O. Box 1149, Spring, TX 77383
Phone: 281-251-9323
Email: info@mareksd.com
